Frequently Asked Questions

Everything you need to know about your NR beauty journey.

Are NR products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All NR products are 100% cruelty-free and we offer a wide range of vegan-certified formulas.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your beauty essentials sooner.

Can I return a product if it doesn't suit my skin type?

We want you to love your glow. If a product isn't right for you, you can return it within 30 days of purchase for a full refund or exchange.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Are your ingredients safe for sensitive skin?

Our formulas are dermatologist-tested and designed with skin health in mind. We recommend checking the full ingredient list on each product page or performing a patch test.