Returns & Exchanges

At NR, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for products in their original packaging. Please ensure items are unused and in resaleable condition to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the products in their original boxes and secure them in a shipping mailer to prevent damage during transit.

3

Ship to NR

Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing